Q: Can my hardware, trim, or drain be replaced?

A: Yes ask your tech at the time of your order, we'll be glad to help (renew) your area.

Q: How is the refinishing process usually done?

A: The process is used to ensure that the coating applied remains bonded to the surface and is as follows:

   1. Remove all caulking from around the tub. 

   2. The tub is thoroughly cleaned using a silicon carbide scrubber. If the surface has be coated prior, the old coating must be preped.

   4. The surface is the dried and a strong deglossing agent is applied to the surface, creating a porous substrate for the coating to bond to.

   5. All chips and damage are repaired using a two part filler, which is then shaped to conform surrounding tub surfaces.

   6. The surface is cleaned once again to remove any residue which may adversely affect the high build primer.

   7. The tub is completely masked off from adjacent surfaces with industrial masking papers and tarps.

   8. Ventilation equipment is put in place. The surface is now ready to accept  enhanced high build primer.

   9. Once the high build primer has dried, the first of three finish coats, (in the color chosen) is applied. Each layer becoming crossed link, bonded, with the previous coat ensuring a uniform high gloss finished product.

   10. The tech will then remove all tarps and equipment, leaving the masked tub as the surface is still wet. The tub surface will dry to the touch within 30 minutes, and is usable in 24 hours.

   11. If you have chosen to remove the masking, caulk the tub and re-install the hardware you may do so. If you are unable to do this our tech is able to this for an additional charge.

Q: Does the tub look refinished and how is the coating applied?

A: The coatings, once applied simulate the look and feel of a porcelain surface. The coatings are applied using an HVLP, (High Volume Low Pressure),heat spray system wich dry over-spray and airborne particles. The use of this spraying system allows us to efficiently apply more finish and achieve a smooth glossy surface.

Q: How long will I be without my bathroom?

A: Normally the process, tub only takes between, 4-6 hours. If the tile surround is to be re-glazed it will take additional time. Generally most projects can be used within 24 hours.

Q: Is the surface smooth and glossy?

A: Yes. Utilizing the HVLP system in conjunction with our coating products, allows us to have a uniform color rich layer across the surface providing the high gloss.

Q: The finish will last how long?

A: The manufacturer advises that the material should last up to ten years under ideal conditions, we also warrant it for ten years.

Q: What do I have to do to prepare for the tech?

A: We request that all rugs, trinkets on any shelves, shower curtains, shower doors and tracks be removed prior to our arrival. If you are uncomfortable removing the shower door our tech can remove and re-install it the sameday for an additional charge.

Q: Are there odors present?

A: Yes. We endeavor to minimize any odors but there will be some residual. During our preparation we install a high volume fume exhaust blower. The equipment has fifty feet of hose that allow us to utilize a window in another room by which we exhaust the majority of fumes. In addition we add an oderant to the product removing any residual fumes disappear.

Q: There are chips, scratches on my tub, can they be repaired?

A: Yes. All the items you mention can be repaired using our chip repair material which fills the damage and is then smoothed out and contoured to the tub. Upon re-coating the area appears new. Depending on the extent of the repair charges may apply.

Q: My faucet is leaking and has caused rust stain at the drain, can I still have my tub reglazed?

A: Absolutely yes. First we need to repair the faucet, we cannot reglaze your tub with a leaking faucet. After the leak is repaired the preparation process we use will normally remove this type of rust. If the erosion is deep, that is all the way down to the metal, we cannot warranty the tub against rusting in these areas. Again additional charges may apply, depending on the extent of damage.

Q: The previous owner has painted the tub, can it be regalzed?

A: Yes. As mentioned earlier it will be necessary to prep this finish.

Q: I have other work to be done in the bathroom can you still reglaze my tub?

A: We suggest that you accomplish any heavy demolition and remodeling or tile installation before we reglaze your tub thus preventing any damage to the new surface.

Q: Can I change the color?

A: Yes. If you know the color of your new fixtures, Bisquet, Almond, Bone, etc., please advise at the time of your order.

Q: In my tile surround some of the tiles are loose and the grout is missing, can you reglaze this?

A: Loose tiles and missing grout may indicate a more serious problem. When grout is missing and tiles have loosened it generally means that water has infiltrated behind the tiles and caused the adhesive to fail. When this happens it is possible that more tiles will fallout. if your surround was sheathed with green board or drywall, this too may have failed. We can solve this problem prior to the reglazing.

Q. What kind of care is needed to maintain the new surface?

A. to get the best results,soft scrub should be used. now available as an easy clean spray on formula.your invoice will also contain a generous selection of care and maintenence products for you or your housekeeper to use on the new finish.